The hotel offers amenities for your comfortable stay and unforgettable experiences
Accessibility Benefits
“The hotel's thoughtful design included spacious paths and easy access points, making it welcoming for everyone.” view full review
Lovely Views
“Our sea view studio had amazing views that added a special touch to our mornings and evenings.” view full review
Beautiful Aesthetics
“The room decor was stunning, blending modern elegance with a cozy beach vibe that made our stay very enjoyable.” view full review
Good Breakfast
“Having breakfast delivered to our room every morning was a treat, and it was always just the right amount and delicious.” view full review
General
Non-smoking rooms
Wi-Fi
No parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Private beach
Smoke detectors
Fire extinguishers
Key access
Guest Parking
Cookware/ Kitchen utensils
Services
Paid airport shuttle
Housekeeping
Laundry
Tours/Ticket assistance
Welcome drink
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Garden area
Pool with view
Room features
Air conditioning
Soundproofed rooms
Sitting area
Patio
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Cookware/ Kitchen utensils
Media
Flat-screen TV
Show more
Location
1St Avenue Bis, Playa Del Carmen, Mx,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
1St Avenue Bis, Playa Del Carmen, Mx,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
Av. Benito Juárez
Los Fundadores Park
950 m
Beach
Kool Beach Club
960 m
Gallery
La Galeria de Playa Art Gallery
610 m
Avenida entre 24 y 34 calles 5a
Caminarte
610 m
Beach
Mamita's Beach Club
1.2
km
Ave Benito Juarez 109 between 5a y 10a Ave
La Sirena's Fine Mexican Handcrafts
740 m
Zona Arqueologica Playa del Carmen
1.3
km
Church
Nuestra Senora del Carmen Catholic Church
1.6
km
Gallery
Tierra Huichol
1.1
km
5ta Avenida Via 38 Building next to ACACAO
La 5ta Hacienda
1.1
km
Avenue With 14 Street 5a Downtown
Corazon de Mexico
1.2
km
Nearby
152 Calle Quinta Avenida
Quinta Avenida
310 m
Mall
Quinta Alegria Shopping Mall
430 m
Museum
3D Museum of Wonders
470 m
Museum
Museo Frida Kahlo Playa Del Carmen
450 m
Night club
Coco Bongo
290 m
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
240 m
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
320 m
Avenida 5ta Entre 6 y8
Gaston Charo Art Gallery Playa del Carmen
370 m
Gallery
Riviera Art Gallery
410 m
Beach
Playacar
590 m
Aquarium
Aquarium Beach
280 m
5th Avenue 4th and 6th Streets
Sun Jaguar
520 m
5ta Avenida
Galeria de Arte 5ta Avenida
590 m
Night club
Blue Parrot
60 m
Night club
Mandala Playa del Carmen
110 m
Shopping Area
Plaza Calle Corazon
160 m
Night club
Salon Salsanera
230 m
Casino
Grand Riviera Casino
410 m
Night club
Club 01
330 m
Restaurants
Indigo Beach
110 m
Calle 14 & the Beach
Off The Vine
60 m
Calle Quinta Avenida y Calle 40
Lido Club de Playa
200 m
Avenida 1 Norte Bis Entre Calle 10 y 12
Blue Parrot Restaurant
130 m
Calle 12
Aldea Corazon
320 m
5a. Avenida Col. Centro
Zenzi Beach Bar & Restaurant
300 m
10th Street And the Beach Centro
100% Natural
280 m
5a. Avenida Entre Calle 10 Y Calle 12
Tequila Barrel
230 m
5 Avenida Between 10th And 12th
La N 20 Cantina
210 m
5a. Avenida Norte 12 Norte
Reviews and Ratings
Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
Cozy rooms
Exceptional service
Small room size
Noise from nearby clubs
8.6/10
Great
Rooms
8.3
Location
9.3
Service
9.0
Dining
8.0
Guest reviews
8.6/10
based on 6 reviews
8.4
8.4/10 based on 1143 reviews
Billy
United Kingdom,
May
2024
8.6/10
This hotel in Playa del Carmen is a hidden gem! The rooms were cozy, especially the loft section with a single bed, although a bit on the small side. The service was beyond exceptional, they even surprised my sister with a beautiful 'towel cake' on her birthday. The location is ideal, just steps away from the bustling Quinta Avenida. The dining experience was fantastic on the balcony with a variety of delicious options.
Rooms
8.0
The rooms are cozy and well-designed with a nice loft section featuring a single bed.
Service
9.0
The staff went above and beyond to make us feel welcome and provided great local tips. The 'towel cake' surprise for my sister's birthday was a memorable touch.
Location
9.0
The hotel's location is superb, right by Quinta Avenida offering easy access to shopping, dining, and the lively beach atmosphere.
Dining
9.0
The dining experience was fantastic, especially enjoying breakfast on the balcony with fresh and varied options.
Facilities
8.0
The hotel offers all necessary facilities for a comfortable stay.
Cozy rooms
Small room size
Richard
United States,
April
2024
9.4/10
Staying at this hotel was an absolute delight! The rooms are incredibly spacious and well-equipped, and the service is top-notch. The location is ideal for both relaxation and exploration. The dining experience is exceptional, especially with breakfast served on our balcony with stunning views.
Rooms
9.0
The rooms are much larger than the oceanfront ones, sprinkled with beautiful red rose petals throughout, and come with great amenities like a fridge, microwave, toaster, and a fantastic blender for those refreshing pina coladas we made.
Service
9.0
The staff is not only amazing but incredibly nice and helpful, always ensuring guests have a wonderful stay. Their responsiveness to our requests was much appreciated.
Location
10.0
The location is perfect for shopping and dining, being close to bars and restaurants yet maintaining a serene and quiet atmosphere for relaxation during the day and night.
Dining
9.0
Dining here was a joy; morning delights like delicious coffee, fresh juice, and buttery croissants were delivered promptly to our balcony, allowing us to kickstart our day with gorgeous views.
Facilities
10.0
The facilities here are top-notch, providing everything one could need for a comfortable and enjoyable stay.
William
United States,
April
2024
8.0/10
I had a great time at this hotel! The rooms were simple yet perfect with great hot water and kitchenettes, but the location next to shady night clubs could be a bit loud. The staff was super nice and helpful all the time, making my stay even better.
Rooms
8.0
The rooms were simple but perfect, with great hot water and kitchenettes. The only downside was the lack of ocean views.
Service
9.0
The staff was diligent, friendly, and always ready to help with any questions. Their attentiveness made my stay enjoyable.
Location
9.0
The location was ideal, right on the beach and close to many great restaurants. It was convenient to explore Playa del Carmen from here.
Dining
7.0
The dining options were light, with simple dishes like coffee and fruits. The service was a bit inconsistent with delays in arrival.
Facilities
7.0
The facilities were sufficient for a comfortable stay, but nothing extravagant. Overall, they served their purpose well.
Clean Rooms
Noisy Location
Tom
United Kingdom,
February
2024
8.2/10
I had a pleasant stay at this hotel in Playa del Carmen. The rooms, while starting to look a little tired, were clean, quiet, and efficient. The service from the staff was friendly and helpful, making my experience enjoyable. The location was convenient, close to everything I needed without being noisy. The dining experience was satisfactory, with a nice selection of breakfast items. Overall, I would stay here again if I return to Playa del Carmen.
Rooms
8.0
The rooms were clean, quiet, and efficient.
Service
9.0
The service was friendly and helpful, largely due to the kindness of the staff.
Location
9.0
The location was conveniently situated near touristy areas and the beach, making it a great choice.
Dining
7.0
The dining experience included a nice selection for breakfast served in a pleasant patio.
Facilities
8.0
The hotel offers everything needed for a comfortable stay.
Tom
United States,
November
2023
8.4/10
The hotel embraces the essence of Yucatan with its poured concrete, tile work, and unique furnishings, offering a genuine experience. The rooms feature a fresh water dispenser and a cozy courtyard view, but lack spaciousness. The service is top-notch, epitomizing 5-star luxury standards, yet lacking in warmth and communication. The location is idyllic, set on the beach with easy access to 5th Avenue attractions, although it can get noisy at times. The dining experience is satisfactory with preordered continental breakfast, but limited variations. The hotel boasts maintained facilities ideal for a relaxing stay.
Rooms
8.0
The rooms exude Yucatan charm with distinctive poured concrete and tile work. They provide a fresh water dispenser and a view of the courtyard, albeit somewhat cramped.
Service
9.0
The service is efficient and maintains high luxury standards. However, the staff could improve in communication and friendliness.
Location
9.0
The prime location offers both beachfront access and proximity to 5th Avenue's dining and entertainment options, ensuring a relaxing yet lively setting.
Dining
7.0
The dining experience includes a wholesome, preordered continental breakfast, but lacks variety in options.
Facilities
9.0
The hotel facilities are well-maintained and contribute to a fulfilling stay experience.
Fred
United Kingdom,
August
2023
9.2/10
Staying at this hotel was a real treat! The rooms are so comfortable, perfect for a honeymoon vibe with a private terrace and hammock. The kitchen was a great touch for enjoying snacks with a view. However, just a heads up, the room I wanted was already taken by another guest.
Rooms
9.0
The rooms are really nice and clean, with a great kitchen and a private terrace for relaxation.
Service
9.0
The service here was top-notch, especially Helge and Victor at Playa Palms. They were wonderful and attentive, even warning us about potential noise in the room. Great overall service!
Location
10.0
The location is fantastic, right by the beach and only a block away from all the action. Walking everywhere saved us a lot on transportation. The door in reception was a nice touch to block out noise during the weekend.
Dining
9.0
The dining experience was fabulous, especially at the neighboring El Taj hotel. Made-to-order sandwiches were a great start to the day!
Facilities
9.0
The facilities were top-notch, providing everything we needed for a comfortable stay.
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